Secure Event Tracking
Webhook Integration
Connect real-time delivery, open, bounce, and WhatsApp events directly to your workspace analytics engine. Each channel has its own dedicated webhook URL — both secured by your unique Workspace Token.
1Your Email Webhook URL
Paste this URL into your email provider's webhook settings. It is unique to your workspace and secured by your Workspace Token.
https://api.qubrixmail.com/api/webhooks/email?c=[workspace-token]
* Protect this URL. Paste it only in your email provider's webhook configuration panel.
Events Tracked
Delivery confirmation — email reached the inbox
Open tracking — recipient opened the email
Bounce detection — hard and soft bounces
Failure alerts — email could not be sent
Spam/complaint reports
2Provider Setup Instructions
Resend
1Go to resend.com → Webhooks
2Click "Add Endpoint" → paste your Email Webhook URL (see below)
3Select events: email.delivered, email.opened, email.bounced, email.complained
4Copy the Signing Secret shown after saving
5Paste it in Dashboard → Workspace Settings → Webhook Secret
SendGrid
1Go to Settings → Mail Settings → Event Notification
2HTTP Post URL: paste your Email Webhook URL (see below)
3Enable: Delivered, Opened, Bounced, Dropped, Spam Reports
4Save configuration
Postmark
1Go to your Server → Webhooks
2Add webhook URL for: Delivery, Open, Bounce events
3Paste your Email Webhook URL and save
Security & Data Routing Notice
•Webhook events are processed in real time — no delay between the event and it appearing in Analytics
•Each event is securely scoped to your private Workspace Token to guarantee complete data isolation
•Duplicate events from providers are automatically deduplicated by message signature
•Both Email and WhatsApp webhooks use the same Workspace Token (c= parameter) for unified analytics identity