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Terms & Conditions

Written in plain language — no legal jargon. By using QubrixMail, you agree to these terms.

Effective Date: February 10, 2026 · Contact: contact@qubrixmail.com

What QubrixMail Does

QubrixMail is a scheduling and follow-up tool that helps businesses manage client email communication. You upload a spreadsheet, set follow-up dates, and QubrixMail sends you an approval request when it's time to reach out.

QubrixMail never sends an email to your client without your explicit approval. Every single outbound email requires a human decision.

Your Responsibilities

Review every email before approving

You are solely responsible for the content and accuracy of emails you approve and send.

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Use for legitimate business communication only

QubrixMail is designed for client follow-ups, invoices, and scheduled business emails — not mass marketing.

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Keep your login credentials secure

Do not share your account. You are responsible for all activity on your account.

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Comply with applicable email laws

Laws like GDPR, CAN-SPAM, and CASL apply. QubrixMail is a tool — you remain legally responsible for the emails you send.

Email Sending

Emails are sent using your own email account (Gmail or Outlook). QubrixMail acts as a scheduling layer — it does not have its own sending address for client emails.

QubrixMail does not guarantee email delivery — this depends on your email provider and the recipient's inbox filters.
If your email account is disconnected, scheduled emails may fail to send. We are not liable for failures caused by your provider.
QubrixMail may send system emails (e.g. password resets) using its own service — these are never used to communicate with your clients.

Your Data

All data you upload (client names, emails, messages) belongs to you. QubrixMail does not claim ownership over your business data.

We do not sell, rent, or share your data with third parties.

Read our full Privacy Policy

Our Liability

We work hard to keep QubrixMail reliable, but we cannot guarantee that the platform will always be available without interruption or that emails will be sent at the exact second they are due.

To the extent permitted by law, QubrixMail's liability for any issue is limited to the amount you paid for the service in the six months before the claim.

Termination

You can cancel your account at any time from your dashboard. We also reserve the right to suspend accounts that violate these terms, including accounts used for spam or malicious activity.

If we make significant changes to these terms, we'll notify you by email before the changes take effect.

Can't find what you need?

Visit our Help Centre or contact the support team — we respond within one business day.