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AI Personalization

AI Personalization

How QubrixMail's AI uses your company profile and saved templates to write better, more relevant follow-up emails for each client.

What the AI knows

When drafting your follow-up emails, the AI uses all of the following context:

Your company description

What your business does, who your clients are, your industry — used to set the right context and tone for every email.

Your preferred tone

Professional, friendly, formal, or casual — the AI matches the voice you set in your company profile.

Your email language

English, Hindi, or Hinglish — the AI writes in the language you configured.

Your signature

Name and contact details to sign each email with — pulled from your company profile.

Your saved templates

If you have templates saved, the AI uses the most relevant one as a starting point, then personalizes it for each specific client.

The client context

The client's name, subject, and the original message from your Excel file — so each email is specifically about them.

What the AI never does

Invents facts about the client
Adds phone numbers or email addresses not in your data
Sends anything without your explicit approval
Stores email content after it is sent

Setting up your profile

The more detail you provide, the more relevant the AI drafts become.

Go to Dashboard → Settings → Company Profile to configure:

A description of your business — what you do, who you serve
Your industry
Your preferred email tone (Professional / Friendly / Formal / Casual)
Your email language (English / Hindi / Hinglish)
Your email signature — name and contact details

Using templates with AI

If you have saved templates in Dashboard → Templates, the AI automatically finds the most relevant one for each follow-up and uses it as a base — then personalizes it for the specific client using their name, subject, and message from your Excel file.

You can always edit the draft before approving. The AI is a starting point — you remain in full control.

Can't find what you need?

Visit our Help Centre or contact the support team — we respond within one business day.