Privacy Policy
How we handle and protect your data.
Operix is a Human-Approval System. We never take autonomous actions on your behalf.
Privacy Policy
1. Information Collection
We collect information strictly necessary for the operation of the Platform:
- Account Information: Name, email address, and billing details.
- Operational Data: Excel files and datasets uploaded for the purpose of drafting emails.
- Credentials: Encrypted SMTP or API keys provided for email sending.
2. Use of Information
- Drafting & Scheduling: Uploaded data is used solely to generate draft emails and schedule reminders as per your configuration.
- Audit Logs: We maintain immutable logs of actions (upload, draft, approve, send) for security and compliance auditing.
- Service Improvement: Aggregated, anonymized usage data may be used to improve Platform performance.
3. Data Protection
- No Sale of Data: We do not sell, rent, or share your proprietary data with third parties.
- Encryption: Sensitive credentials (such as SMTP passwords) are stored using industry-standard encryption.
- Inbox Privacy: The Platform does not read your email inbox. It only retains a record of emails generated and sent through the Platform itself.
4. Data Retention
- Operational data is retained only as long as necessary to provide the service or as required by law.
- Audit logs are immutable and retained to demonstrate compliance and user approval history.